Increasing the pace of change
Currently, Thames Valley Police is one of the country’s top performing police organisations – something I am proud off and expect to continue. However, crime is changing and it is important policing changes to meet different demands. New legislative, digital and technological solutions must be introduced and exploited as quickly as practicable in order to prevent crime, manage excessive demand and communicate better with members of the public, especially victims of crime.
Public perception of the police is affected by numerous different and inter-related factors, such as visibility, accessibility and standard of communication at both individual and organisational level, as well as the quality of service provided. While satisfaction levels with Thames Valley Police remain high, there is always room for reflection and improvement.